My Shopping Trip Last Night….

I have never had a bad experience with Safeway, and this past weekend I went to 5 different ones to get fruit snacks for me and all my friends. I did however have one of many bad experiences at Albertsons. I went to a ‘coupon friendly’ store but got the only male coupon nazi I’ve ever met. I shopped later on sunday afternoon (around 4pm) and the cashier rolled his eyes in my head and siiiiiighed when I handed him my stack of coupons and it started all over again when he realized that the following order was mine as well. Each order only had 4 or 5 items and I had everything ready for him & paid in cash. I commented that my catalina didn’t print out from my jello purchase and he literally said ‘Well I guess you don’t get it, now do you?’ I just kind of stared at him I was so shocked! Guess it just depends on the people in general.

Safeway had pet food on sale 3/6 – 3/8 for killer price (same as if I had a coupon) and the Customer Service desk employee was very nice and apologized for not having my brand in stock. When I suggested to my husband we could price match at Walmart, she was still within ear shot, she voiced her approval, confirming that they probably aren’t even going to carry it at all. I’ve been lucky thus far not to have any coupon problems, yet (knock on wood), but my husband said why are we driving out of our way when Walmart will give us the sale price with the flyer. So no more Safeway!

I live in Orting and the past two weeks have been horrible at safeway. They won’t let you combine store and manufacturers coupons. I was trying to buy the Danimals for $1.77 and I had the $1.00 off coupon they told me I had to choose which one I wanted to use. Ugh…what a pain. I did post on the Safeway FB page and they said that I should have been able to use both. It’s like they make up their own rules.

Oooo, good job! Yeah, my safeway doesn’t seem to like couponers either…so I only go occassionally if there is a super good deal. Or I go just for the french bread…it’s my favorite!

Kudos to what Karrie said — and what she described WAS me exactly. Newbie couponer, followed the rules at Safeway for a promo, left in tears cuz no staff or mgr saw that I did everything correct, corporate contacted mgr who made gross assumption without even knowing the situation, corporate promised results and didn’t produce, in tears again. Have had stumbles at Albertsons but nothing even close to the bad experience at Safeway … and all this as a coupon newbie did not sit well. If Safeway wants to retain customers, it needs more “Albertson Bill” managers — mgmt needs to be ADVOCATES, not enemies, to customers.

Paula,
I live in Puyallup too. I was glad to see the Albertson’s go. They were so unfriendly they treated me like I was stealing for using coupons. I had started to go down to the Albertson’s on Canyon. They are awesome there. On the other hand, Safeway had been better. I try to shop during the day when the main manager is working. His name is Greg and he is awesome. If he isn’t at a register and the cashier gives me hard time I just ask her to call Greg. It always solves the problem. He has trained all of his cashiers about the use of coupons but they just try to do what they want. Also, Angie is a supervisor and she is great. She asked me yesterday if she could come over and see my pantry. I told her that she would have to see my garage and she laughed. I love her. Watch out for Melissa she is another supervisor but she hates couponers and lets it be known.
I did 2 trips to Safeway. One this week and one last week. My budget for my family of 7 is $50 per week for groceries. My first trip I spent $38.65 and saved $182.13. My second trip I spent $23.03 and saved $139.18. So total I spent $68.38 and I saved $306.28!

I live in WA, puyallup area, and all safeways are rude, cashiers make up their own rules, and are extremely picky.